Satisfaction Guaranteed with EasyDigging.com
Also see our Payment & Shipping Policy, as well as our Privacy Policy below.
Our Commitment to Your Satisfaction
It is important to us that you are happy with your Easy Digging tools. To better assure your happiness we
provide the following guarantee.
Satisfaction Guarantee
If you are not satisfied with your tools, please let us know within 30 days of receiving your them. You will be able
to return the item for a refund of the tool price . Shipping costs are not included. Please contact us to request a
return if you are not happy with your purchase.
Our Payment & Shipping Policy
Accepted Methods of Payment
We accept most major credit cards through our secure payment processor, Paypal. (You do not need to have a
Paypal account - Paypal also has a conventional credit card processing division that we use.)
We also accept money orders and personal checks by mail, with a 3-day hold for the check to clear.
At this time we only sell products in the US and Canada. We will consider other requests on a case-by-case
basis; please contact us with your request.
Shipping Method
We ship via UPS Ground from our location in Missouri. Your exact shipping cost is displayed when you enter
your address during Checkout. Shipping time varies by your location. Most customers should expect a 5
business day or less delivery time. Canada, Alaska, and Hawaii shipments will take longer for delivery.
Items Damaged in Shipping
Please do not be alarmed if the shipping carton is damaged. This sometimes happens, but the tool inside is
rarely damaged. Before refusing shipment, please inspect the tool and you will usually find it is in fine condition.
If the tool is damaged, please email us and we will arrange for pick up and replacement.
Our Commitment to Your Privacy
Your privacy is important to us. To better protect your privacy, the following notice explains the information we
collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
We do not rent, sell or trade our customer’s names, email addresses of personal information. Credit Cards are
processed by a third party (Paypal or our Merchant Bank) and we do not see your credit card information
unless you call in to place an order.
Shop without sharing your financial information: When you pay through PayPal, your credit/debit card and
bank account numbers are never seen by the merchant. Your financial information stays safe. Plus, you're
protected 100% against unauthorized payments sent from your account.
Legal Disclosure: We may disclose your information if necessary to protect our legal rights or if the information
relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal
process.
Greg Baka
manager of Easy Digging
314 West Blvd N
Columbia, MO 65203
573-256-1858
contact@easydigging.com